Terms of Service

By creating an account, accessing the Scrapios API, or using any part of the Scrapios platform ("Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not use the Service. We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance. We will notify you of material changes via email.

Scrapios provides a web scraping API that enables developers and businesses to extract structured data from publicly accessible web pages. The Service includes:

• Browser-based rendering via Playwright for JavaScript-heavy sites
• AI-powered data extraction using natural language prompts (Claude AI)
• Pre-built scrapers for platforms such as TikTok, Instagram, and Amazon
• Proxy rotation and anti-bot mitigation infrastructure
• A dashboard for managing jobs, credits, and API keys

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

You may use Scrapios only for lawful purposes and in compliance with these Terms. You are solely responsible for the content you scrape and how you use the extracted data. By using the Service, you agree that you will:

• Comply with all applicable local, national, and international laws and regulations
• Respect the robots.txt directives and Terms of Service of any website you scrape
• Not scrape personal data in a manner that violates GDPR, CCPA, or similar privacy laws
• Not use scraped data to build unauthorised profiles of private individuals
• Ensure your scraping activities do not materially harm the target website's operations

You must not use Scrapios to:

• Scrape websites in violation of their Terms of Service when those terms explicitly prohibit automated access
• Conduct or facilitate distributed denial-of-service (DDoS) attacks or any form of network abuse
• Harvest credentials, passwords, or authentication tokens
• Collect, distribute, or process illegal content of any kind
• Bypass or circumvent access controls (e.g., paywalls, login-gated content you are not authorised to access)
• Scrape or aggregate personal data for spam, phishing, or social engineering campaigns
• Resell API access or create competing services using our infrastructure without written permission
• Violate any intellectual property rights of third parties through the collection or use of scraped data

Violation of these prohibitions may result in immediate suspension or termination of your account without refund.

Credits: The Service operates on a credit-based system. Each API request consumes a number of credits depending on the scraper type, page complexity, and whether AI extraction is used. Credit costs are displayed in the dashboard and documentation.

Subscriptions: Paid plans are billed on a monthly or annual basis and auto-renew at the end of each billing period. You authorise Paddle (our Merchant of Record) to charge your payment method on a recurring basis. You can cancel your subscription at any time from the billing dashboard; you will retain access to your current plan until the end of the billing period.

Refunds: Credits that have been consumed are non-refundable. Unused credits on a cancelled plan are forfeited at the end of the billing period. We may issue refunds at our discretion for technical failures directly attributable to our platform.

Free tier: Free-tier credits are provided as-is, with no SLA guarantees. We reserve the right to adjust free-tier allocations at any time with reasonable notice.

Price changes:We reserve the right to change pricing with at least 30 days' notice to existing subscribers.

All software, APIs, interfaces, and proprietary technology comprising the Scrapios platform are owned by or licensed to Scrapios and protected by intellectual property laws. Nothing in these Terms grants you any ownership of our IP.

You retain ownership of any data you provide to or retrieve through the Service. You grant us a limited, non-exclusive licence to process your data solely to provide the Service. We make no claim over the content of pages you scrape or the structured data we return to you.

You are responsible for ensuring that your use of scraped data does not infringe the intellectual property rights of third parties (e.g., copyright in website content).

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SCRAPIOS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Web scraping is inherently dependent on the structure and availability of third-party websites, which we do not control and cannot guarantee.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCRAPIOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SCRAPIOS IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $100.

You may terminate your account at any time by deleting it from the account settings or by contacting support. We may suspend or terminate your account at any time if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or pose a risk to the Service or other users.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) shall survive.

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction.

For legal inquiries or questions about these Terms, please contact:

legal@scrapios.com

For general support, contact support@scrapios.com.